You have probably heard your friend gush: I love my job! It pays me well, supports my career growth and encourages out-of-the-box thinking.
And you have probably wondered, “What? Jobs like this actually exist?”
Well, here’s a little fun fact: Brigade Hospitality has average employee turnover of 8.9 years!
It’s not impressive, it’s rare.
Because in hospitality, the norm is far too standard: High pressure. Long hours. Unpredictable guests. High churn. Fear of getting laid off.
But Brigade Hospitality tells a different story – a story of culture driven by the people behind the scenes.
Recognition follows when leadership listens, culture leads, and people feel seen.
Brigade Hospitality is once again ranked 8th in the “Top 10 Great Mid-Size Workplaces” by the Great Place to Work Survey 2025. This ranking is a testament to, and a promise of, credibility, respect, fairness, pride, and camaraderie – traits that are often overlooked in an increasingly overbearing hustle culture.
“This award belongs to every member of the Brigade Hospitality family.”
– Vineet Verma, Director, Brigade Hospitality
When corporate leaders book meetings and conference venues in Bangalore, they choose Brigade Hospitality – not just for its location, but for its culture, powered by people who take pride in everything they do.
You don’t build a brand by its name alone. You build it by embracing your people, giving them a sense of belonging, celebrating their wins, recognising their values, mentoring through mistakes, and growing together like a family.
A Culture Built on Trust and Transparency
No place like home. No opportunity like Brigade. That’s what the employees of Brigade rave about. When you promise your guests transparency and trust, you promise your employees the same.
Why does it matter?
Because every role is valued. Every member’s voice – down to the last mile – matters. You trust your employees; they return the favour 100-fold and go above and beyond to build not just a business, but something bigger than that – a community.
Brigade Hospitality demonstrates just that, where
- leadership isn’t confined within the walls of locked conference rooms. They walk the floors, call you by name, value your expertise, and hear your voice.
- Mistakes are not met with criticism, but with constructive feedback.
- Policy changes are explained, not just implemented.
Investing in People, Not Just Profits
“Leaders leading next-gen leaders” is not just a tagline. It is a carefully construed policy that’s ingrained in the DNA of Brigade’s hospitality venture. They know what’s important – investing in employee development.
For employees of BHSL, the sky is the limit. They are undeterred by challenges. Because Brigade offers rare opportunities that are unheard of in the hospitality industry-
- Structured learning programs across departments – from front office operations and culinary arts to enterprise-level hospitality partnerships.
- Leadership grooming for high-potential employees
- Mentor sessions for young professionals
- Cross-functional exposure for an integrated and collaborative process.
You don’t work at Brigade for a paycheck, but for tangible growth.
Work-Life Balance That Actually Works
“You can’t have a life outside of hospitality because the job demands your constant availability.” Well, Brigade dismantles this myth deliberately. You get what you are promised – an actual work-life balance, not longer hours disguised as flexibility.
- Quality time with your family without worrying about overtime.
- Family emergencies are met with compassion, not career threats.
- Mental wellness is not an option, but a mandate.
- Paid time-off to recharge, not a luxury, but a right.
Diversity, Equity & Inclusion in Action
You want to work where your skills are celebrated, not judged for who you are. Brigade ensures just that. They enforce policies that include everyone, irrespective of their gender, race, and ethnicity.
- Gender sensitive hiring for fair representation across leadership and support roles
- Transparent, inclusive, and current workplace safety policies
- Celebration of cultural differences, not a divide, but a strength.
“Brigade Hospitality is my home – a place where I’ve felt heard, trained, and backed, even on bad days.”
– Kavitha Nair, Manager, Sales & Client Relations, Brigade Hospitality
The Power of Recognition and Appreciation
Recognition at Brigade is both personal and visible.
Through the Spot Bonus program, department heads nominate standout performers each quarter. The CEO reviews these nominations and selects those who have made a clear, measurable impact. Winners receive a one-time bonus of INR 35,000 to INR 50,000, which is added to their salary.
Every month, employees also receive bonus points to appreciate their peers in real time. These points come with public shout-outs and can be redeemed for gift cards. It’s a simple way to say thank you, tied back to core values that shape the culture.
When appreciation is consistent, performance follows.
Final Thoughts: The Brigade Way of Building a Great Workplace
At Brigade, impact is part of the job.
Teams lead sustainability efforts, volunteer with communities, and bring purpose to every event, every service, and every decision. CSR is not an initiative; it is a way of working.
This commitment to people is what places Brigade among India’s Top 10 Great Mid-Size Workplaces.
Clients return not only for the venue, but for the people who power it.
People who lead with pride.
People who stay because they belong.
That is the difference.
That is the Brigade way.
References:
https://brigadehospitality.com/wp-content/uploads/2025/02/brigade-beat-december-2024.pdf
https://brigadehospitality.com/wp-content/uploads/2022/02/Brigade-Beat-Dec-2021.pdf
https://www.greatplacetowork.in/great/company/brigade-hospitality-services-limited
https://www.linkedin.com/company/brigade-hospitality/people/
